Q. Can I add more than one product to my basket?
Yes, after adding a product to your shopping basket, you will be directed to the shopping basket page with your order, where you can proceed to checkout, or you can click the 'continue shopping button' to return to the Goslash.co.nz homepage, where you can view other products and choose to add them to your basket. To view your basket at any moment, go to the top of the page and click the 'basket' symbol.

Q. Can I combine multiple orders?
Yes, you can put as many items in your cart as you want and then check out. Multiple orders will be sent out in separate shipments/courier bags, with each shipment having its own tracking number.

Q. I want to buy multiple items off Goslash.co.nz. Can I pay one freight and you bundle all the items together in one bag?
All our products come with free shipping. While we work closely with our supplier to ensure that stock levels are as accurate as possible, our supplier's warehouses are located all over the world. Our suppliers may need to ship the items to you in separate courier bags at times - this is how we keep costs low and freight moving quickly with full tracking International/Domestic courier service.

Q. When placing an order, I get an error message stating that there has been an authorisation failure. What went wrong?
Please double-check your credit card number and expiration date. For credit card payments, we accept American Express, JCB, Visa and MasterCard.

Q. Can I order online and pick up?
We do not provide pick-up services.

Q. If I order on weekend or public holidays when you process and ship my order?
These orders will be processed the following business day (excluding weekends and holidays).

Q. How long will it take to receive my tracking number.
Our order processing time is 2-3 business days, so you should receive your tracking number within that timeframe.

Q. Where can I place my order from?
You can order from the New Zealand only.

Q. Where is your business located?
Our headquarters are in Christchurch, New Zealand.

Q. What currency will I be charged in?
Base currency of our store is NZD.

Q. Will I receive any confirmation number when I place an order?
Yes, all customers receive an immediate email with their order information, including their order id, name, and product details. If you have not received it within 24 ho