• Designed to have a spacious interior to let your pet move freely within. highly comfortable to sit inside, effectively relaxes your pet while on a journey. the padded seat is designed to be washable, do not worry if your pet makes a mess inside. the wheels are equipped with special spring shock absorbers for a smooth and lovely stroll. the wheels can be rolled freely in any direction with its 360-degree rotatable front wheels. if you decide to take a break during the walk simply lock the back wheels and the stroller will not move from its position. our product stands out from the rest with its unique detachable design, very easy to fold and store.
• Supporting you all the way, helping your pet experience nature every day. A revolutionary product designed to ease your everyday tasks.
Features:
• Spacious carrier
• Easy fold / unfold operation
• Front and rear opening
• Ventilated and breathable canopy
• Spring shock absorption
• Sturdy steel frame
• 360° Rotatable front wheels
• Lockable rear wheels
• Removable and washable padded
• Detachable design
• Note: Cold hand-wash and dry flat in shade
Specifications:
• Frame material: Steel
• Finish: Powder coated
• Fabric material: 600D Oxford
• Weight capacity: Max 20kg
• Wheel size: 12.5cm
• Cage dimension: 62cm x 37cm x 45cm
• Stroller dimension: 68cm x 50cm x 90cm
• Folded dimension: 43cmx 19.5cm x 74cm
• Colour: Black
Package Includes:
• 1x Pet Stroller
• 1x Instruction Manual
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.Several types of goods are exempt from being returned. Such as intimate or sanitary goods and health and personal care items.To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 7 business days.
Late or missing refunds
If you haven’t received a refund yet, please re-check your bank account.Step-2, contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of the above and still have not received the refund yet, please contact us athelp@goslash.co.nz
Damaged goods or incorrect order upon arrival.
If your order arrives damaged, faulty, incomplete or incorrect please contact us on help@goslash.co.nz within 3 days. We will provide the further assistance on case-by-case basis
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Conditions for Returns under CHANGE OF MIND
Your item must be in a saleable condition, meaning all original packaging (including shrink wrap and security seals) must be fully intact and the item should be unopened, unwashed, or otherwise unused.Any accessories, manuals and gifts included with the item must be returned.All labels and tags should be still attached.The product being returned is not on the exclusions list below.Return shipping is at the buyers’ expense for the change of mind returnsOriginal shipping charges (including rural delivery fee) will not be refunded for change of mind returns.Please make sure you have your Trade me order number handy to make the process as smooth as possible.Once approved, you’ll be provided with the return detailsWhen we receive your item back our team will do a quick assessment then issue you a refund for that product.
Exclusions
Health and beauty products, including cosmetics and fragrances.Hosiery, underwear, and swimwear.Bedding and accessories (e.g., pillows, mattress toppers/protectors etc.)Toilet Seats (if original packaging is removed)
RESTOCKING FEES MUST APPLY (UNDER CHANGE OF MIND RETURNS)
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