• Send Us a Message
  • Skip to content
    10% OFF Sitewide - Use Code: TAKE10OFF + Free Shipping
    10% OFF Sitewide - Use Code: TAKE10OFF + Free Shipping

    COVID-19 Updates

    COVID-19 Updates Banner for Golslash

     (Update: 04/03/22)

    Kia Kaha New Zealand,

    Due to recent increases in COVID cases and ongoing restrictions, staff shortages, both our fulfilment centre team and logistics partners have been significantly affected. As a result, we're experiencing delays of 3-5 business days in some cases to process and dispatch the orders. Please allow up to an additional 7 business days for delivery on the advertised delivery timeframe. We apologise for this inconvenience and are doing all we can to speed up this process to deliver your orders quickly and safely as we possibly can.

    Please be mindful and caring of those around you and stay safe.
    The Goslash Team


    (Update: 15/11/21)
    Kia Kaha New Zealand,

    We apologize for any inconvenience, but there will be delays in local courier deliveries at this time.

    As a result of increased volume in online purchases and high numbers of packages arriving in Auckland, All major local couriers has advised that packages are now delayed by up to 10 Business Days.

    We recommend that you follow the instructions and status of your order with your unique tracking number provided on the shipping confirmation email and contact us if it has been overdue for more than 10 Working days.

    Please do not send us multiple email request for same orders updates, if the given tracking number is not updated in last 10 working days as this put your enquiry in que which may cause delay in responding to your enquiry.

    For the comfort of both buyers and couriers, all of our delivery partners offer contactless deliveries. In some cases once they confirm your name, they'll ask for your verbal signature instead of a physical signature.

    Please be mindful and caring of those around you and stay safe.
    The Goslash Team


     
    (Update: 17/08/21)

    Kia Kaha New Zealand,


    As of 11:59 p.m. on August 17, 2021, we are transitioning to Level 4 lockdown. Nonetheless, your favorite store, Goslash, will be up and running as usual, with no delays in domestic or international shipment.

    Please contact us at help@goslash.co.nz if you have any questions.

    Be kind, stay home
    The Goslash Team